PRIVACY POLICY

This privacy policy is addressed to You, in your capacity as user of the website www.reminiscence-parfums.com (hereinafter “the Site”) owned by the company NEWREM, hereinafter “REMINISCENCE” as owner of the REMINISCENCE trademark.

Respecting your privacy is a priority for us, so this policy aims to present to you in a clear and transparent manner the way in which REMINISCENCE processes the personal data of users of its Site.

Our personal data protection policy explains the type of personal data we collect and how we process and protect the data you provide to us through the various contacts you will have with REMINISCENCE via our Site, our social networks, our customer relations service or during various events.

The processing of personal data is governed by Law No. 78-17 of January 6, 1978 "Informatique et Libertés" as well as Regulation (EU) 2016/679 which came into force on May 25, 2018 (GDPR).

The company NEWREM, registered in the Nanterre trade and companies register under number 880 148 507, whose registered office is located at 164 ter rue d'Aguesseau 92100 Boulogne-Billancourt is the Controller of the processing of your personal data collected on the Site www.reminiscence-parfums.com within the meaning of the applicable regulations relating to personal data mentioned above.

If you have any questions about how we process your personal data, you can contact our Data Protection Officer by email at the following address: contact@reminiscence.mc or to the postal address: NEWREM company, 164 Ter rue d'Aguesseau 92100 Boulogne-Billancourt.

1. What is personal data?

Personal data is any information that can identify you directly or indirectly. This includes your identity, postal and email addresses, telephone number, date of birth, but also other information such as your IP address or the content of messages you send us.

Personal data refers to any information that allows a natural person to be identified directly or indirectly through an identifier or one or more elements specific to their identity.

2. When do we collect your personal data?

Your data is collected:

  • When you make an online purchase of our products;
  • When you subscribe to our Newsletter;
  • When you chat with us, via the “chat”;
  • When you leave a comment on our social networks;
  • When you browse our site using cookies;
  • When you communicate with us by telephone or email;
  • During an event organized by REMINISCENCE during which we collected information about you;

3. Cookies

Please be informed that when you visit the Site, a cookie may be automatically installed on your browser software. A cookie is an element that does not allow you to be identified but is used to record information relating to your browsing on our Site.

You can delete and block all cookies from the Site. To do this, you should change your browser settings to refuse some or all cookies. Please note, however, that if you choose to block cookies through your browser, some elements of our Site may not function properly.

4. What personal data do we collect?

The data we collect from you are as follows:

  • First and last name ;
  • E-mail address ;
  • Postal address;
  • Phone number;
  • Information about your personal choices regarding perfumes and perfume products, collected through your posts on our social networks;

Please note that we do not geolocate you while you browse our Site.

5. For what purposes is your personal data collected?

Your various data may be collected by REMINISCENCE for legitimate and specific purposes, in particular to ensure:

  • The perfect processing of the online order you placed as well as its delivery;
  • Updating our Newsletter by managing your opinions on our products;
  • The interactivity of the site with social networks based on your consent which you can withdraw at any time.
  • Sending email updates about our new products and/or special promotions;
  • The proper functioning and continuous improvement of our site and our services;

6. Who has access to your personal data?

We collect and process your personal data only for our own purposes. We do not share it with third parties under any circumstances.

In order to ensure the management of our Site, your personal data may however be communicated:

– To our subcontractors who process them on our behalf and according to our instructions regarding the development and maintenance of our site and assistance by our Customer Service, intervening within the framework of the purposes mentioned in article 5;

– To judicial and police authorities or other administrations which may request it, in accordance with legal and regulatory obligations.

7. How is the security of your personal data ensured?

Your data is secure and is only accessible to the persons referred to in Article 6 above.

8. How long will your personal data be stored?

REMINISCENCE is committed to complying with the CNIL's recommendations as well as legal obligations regarding limitation periods in matters of litigation and/or legal proceedings. We undertake not to retain your personal data beyond 5 years. This period will be renewed each time you make a repeat purchase, and therefore each time you use our services.

When you interact via the "chat", the conversation is deleted after the connection, except in the event of a complaint where the data will be kept for 5 years.

9. What are your rights and how can you exercise them?

In accordance with current French and European regulations, you have the right to access, rectify, erase (right to be forgotten), limit processing, object and transfer your personal data.

You can exercise these rights at any time by contacting by mail: NEWREM company, 164 Ter Rue d'Aguesseau 92100 Boulogne-Billancourt

You can also send your request by email to: contact@reminiscence.mc

We undertake to respond to you within 15 days of receiving your request.

We inform you that you have the possibility of filing a complaint with the CNIL (National Commission for Information Technology and Civil Liberties) 3 place de Fontenoy /TSA 80715/ 75334 Paris CEDEX 07 for the attention of the Data Protection Officer (DPO).

10. Modification of the Privacy Policy

REMINISCENCE may change its processing within the limits of applicable Regulations and undertakes to update its Policy accordingly.

11. Applicable law and disputes

This Privacy Policy is subject to French law. In the event of a dispute, the parties agree to seek an amicable solution before referring the matter to the competent French court.